The Energy Bills Support Scheme (EBSS) and Alternative Fuel Payment have come to an end
The government’s Alternative Fuel Payment scheme ended in February and the Energy Bill Support Schemes (EBSS) ended in March this year.
Vouchers for both schemes expired three months after the date of issue and all vouchers expired on 30th June, regardless of when they were issued.
As these were government schemes, we can’t reissue past this date.
Help if you're struggling to pay
If you’re finding it difficult to pay for your energy, you’re not alone.
We’re here to help and can also provide information on help that government and other agencies provide.
Governments Help for Households
Here you'll find all the benefits and schemes available from the Government to help you manage your costs.
Ofgem scams
Please be extra wary of scams at the moment. The Energy Bills Support Scheme and Alternative Fuel Payment will be applied automatically – we'll never contact you asking for your bank details or any other personal information.
If you receive a suspicious email, please send it to report@phishing.gov.uk. If you receive a suspicious text, you can forward it free of charge to 7726.