Smart meters. Our smart meter targets

What are your smart meter targets for 2023?

Each year suppliers are targeted by the UK government to install a specific amount of new smart meters in customers’ homes.

This year’s targets for British Gas is to install 1,266,671 smart meters in customers homes and businesses, broken down as follows:

Fuel 2023 Target by Business unit by Payment Type
British Gas Domestic Non-Domestic Credit Prepayment
Gas 800,894 779,551 21,343 670,358 130,536
Electricity 465,777 461,823 3,954 383,066 82,711

What were your smart meter targets for 2022 and how did you perform against them?

Fuel 2022 Performance by Business unit by Payment Type
British Gas Domestic Non-Domestic Credit Prepayment
Gas - target 676,798 659,699 17,099 585,941 90,857
Gas - installed 353,760 344,817 8,943 306,856 46,904
Electricity - target 412,110 404,943 7,167 340,305 71,805
Electricity - installed 375,457 356,091 19,366 327,384 48,073